.overview-toolbar{display:flex;align-items:center;gap:16px;flex-wrap:wrap;margin-bottom:20px}.overview-toolbar label{margin:0;min-width:190px}.overview-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,330px),1fr));gap:20px}.overview-card{min-width:0;padding:24px}.overview-status{display:grid;grid-template-columns:1fr 1fr;gap:8px 12px;font-size:13px}.overview-status dt{color:var(--muted, #566962)}.overview-status dd{margin:0;overflow-wrap:anywhere}.overview-counts{display:grid;grid-template-columns:1fr 1fr;gap:12px}.overview-counts div{background:var(--surface-soft,#f1f6f2);padding:12px;border-radius:8px}.overview-counts dt{font-size:12px}.overview-counts dd{font-size:25px;font-weight:650;margin:4px 0 0}.overview-highlights{list-style:none;padding:0;display:grid;gap:8px}.overview-highlights button{width:100%;text-align:left}@media(max-width:760px){.overview-card{padding:16px}.overview-toolbar{align-items:stretch}}:root{font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:#183b2c;background:#f3f6f3;font-synthesis:none;font-weight:400}*{box-sizing:border-box}body{margin:0}button,input,select{font:inherit}button{cursor:pointer}button:disabled{opacity:.55;cursor:wait}button:focus-visible,input:focus-visible,select:focus-visible{outline:3px solid #56ab96;outline-offset:3px}h1,h2,h3,p{margin:0}h1{font-size:32px;letter-spacing:-1px}h2{font-size:21px}h3{font-size:19px}small{font-size:12px}.brand{display:flex;align-items:center;gap:9px;font-size:25px;font-weight:700;letter-spacing:-.7px;flex-wrap:wrap}.brand span{width:100%;font-size:10px;letter-spacing:3px;margin-left:34px;font-weight:500}.eyebrow{font-size:10px;letter-spacing:1.8px;font-weight:700;color:#688180}.muted{color:#70827f;font-size:14px;line-height:1.6}.primary{display:flex;align-items:center;justify-content:center;gap:10px;border:0;border-radius:8px;background:#197c67;color:#fff;padding:12px 20px;font-weight:600;font-size:13px}.secondary,.scope-option{background:#fff;border:1px solid #dce4e1;border-radius:7px;padding:8px 12px;color:#365e54}.error{background:#ffefea;color:#9b352c;padding:12px 16px;border-radius:8px;font-size:14px;margin-bottom:15px}label{display:flex;flex-direction:column;gap:8px;font-size:13px;font-weight:600;color:#3b5650}input,select{min-width:0;border:1px solid #dbe3df;background:#fff;border-radius:7px;padding:12px 13px;color:#263f39;width:100%}.login-page{min-height:100vh;display:grid;grid-template-columns:1.1fr 1fr}.login-intro{background:#102e2e;color:#e7f4eb;display:flex;flex-direction:column;justify-content:center;padding:12%;position:relative}.login-intro .brand{position:absolute;top:45px}.login-intro .eyebrow{color:#84b4a4;margin-bottom:24px}.login-intro h1{font-size:clamp(38px,4.5vw,68px);line-height:1.1;letter-spacing:-2px;margin-bottom:25px}.login-intro>p:not(.eyebrow){color:#aac7bd;line-height:1.8;max-width:380px}.login-tags{display:flex;gap:10px;margin-top:35px}.login-tags span{border:1px solid #44645b;padding:8px 14px;border-radius:30px;font-size:12px}.login-card{margin:auto;width:min(400px,84%);padding:40px 0}.login-card h2{font-size:30px;margin:10px 0}.login-icon{color:#197c67;margin-bottom:24px;width:34px;height:34px}.login-card form{display:grid;gap:18px;margin:30px 0 18px}.login-card small{color:#7c8d87}.loading{min-height:100vh;display:grid;place-items:center}.panel{background:#fff;border:1px solid #e0e7e2;border-radius:12px;overflow:hidden}.panel-heading{display:flex;align-items:center;gap:14px;padding:24px 27px;border-bottom:1px solid #e9eeea}.panel-heading p{font-size:12px;margin-top:5px}.panel-heading>.secondary{margin-left:auto}.heading-icon{background:#eef5f0;padding:10px;border-radius:9px;color:#2c7c60;display:flex}.info,.warning{margin:22px 27px;background:#f1f6f3;border-radius:8px;padding:14px 17px;font-size:12px;line-height:1.7;color:#668273}.warning{background:#fff7e8;color:#8c672c}.capabilities{padding:0 27px 12px}.capability{flex-direction:row;align-items:center;gap:14px;padding:18px 0;border-bottom:1px solid #edf1ed}.capability:last-child{border:0}.capability input{width:18px;height:18px;accent-color:#197c67}.capability strong{font-size:13px;font-weight:500}.capability small{display:block;font-size:10px;color:#899b90;margin-top:5px}.panel-footer{background:#fcfdfc;padding:20px 27px;display:flex;align-items:center;justify-content:space-between;gap:16px;border-top:1px solid #e8eeea}.panel-footer .muted{font-size:12px}.bottom-note{display:flex;align-items:center;gap:7px;color:#8a9b8f;font-size:11px;margin-top:24px}.lab-form{display:grid;grid-template-columns:1fr 1fr;gap:18px;padding:0 27px 24px}.lab-form button{align-self:end}.results{padding:22px 27px;background:#f1f7f3;border-top:1px solid #deebe0;display:grid;gap:18px}.results p{font-size:13px;line-height:1.6;margin-top:7px}.results h3{margin-top:6px}.results small{color:#728b7a}.scope-option{margin:10px 6px 0 0}.audit-list{padding:0 27px}.audit-list article{display:flex;gap:12px;padding:19px 0;border-bottom:1px solid #edf1ed}.audit-list strong{font-size:13px}.audit-list p{font-size:12px;color:#73877a;margin:6px 0}.audit-list small{display:block;color:#8b9c90;overflow-wrap:anywhere}.audit-dot{margin-top:5px;width:8px;height:8px;flex-shrink:0;background:#c3ac7c;border-radius:100%}.audit-dot.allowed{background:#449e75}.empty{padding:28px 0;color:#7b8c80;font-size:14px}.flow-panel{padding:16px;margin:16px 0;overflow-wrap:anywhere}.flow-panel h3{margin:0 0 10px}.flow-panel p{margin:10px 0;line-height:1.5}.flow-panel article+article{border-top:1px solid #e0e7e2;margin-top:16px;padding-top:16px}.connection-form{display:grid;gap:16px;max-width:580px}.connection-card{display:grid;gap:12px;max-width:640px;overflow-wrap:anywhere}.confirmation{display:flex;align-items:flex-start;gap:10px}.confirmation input{width:auto}.intervention-detail{margin:20px 0;color:#375b50;font-size:14px}.intervention-detail textarea{min-height:100px;padding:12px;border:1px solid #c8d8d0;border-radius:8px;font:inherit;resize:vertical}.intervention-detail button{margin:6px 8px 10px 0}.operation-panel .confirmation{flex-direction:row;align-items:center;margin:14px 0;line-height:1.5}.operation-panel h2,.operation-panel h3{margin:18px 0 12px}.operation-panel form{margin:16px 0}.operation-fields{display:flex;gap:16px;flex-wrap:wrap;margin:14px 0}.operation-fields label{flex:1 1 180px;min-width:0}.operation-fields input,.operation-fields select,.operation-panel textarea{width:100%}.panel form textarea{width:100%;padding:12px;border:1px solid #c8d8d0;border-radius:10px;font:inherit;resize:vertical}.panel form fieldset{margin:16px 0;border:1px solid #c8d8d0;border-radius:10px}.panel form fieldset input[type=checkbox]{width:auto;margin-right:8px}.knowledge-form label{display:flex;flex-direction:column;gap:6px;margin:12px 0}.knowledge-form input,.knowledge-form select{width:100%}.knowledge-actions{display:flex;flex-wrap:wrap;gap:8px;margin:12px 0}.knowledge-source{border:1px solid #dce4e1;padding:14px;margin:12px 0;border-radius:10px}.knowledge-source input,.knowledge-review input{width:auto;margin-right:8px}.knowledge-source>label{display:flex;flex-direction:row;align-items:center;gap:8px}.knowledge-source details{margin:12px 0}.knowledge-text{white-space:pre-wrap;overflow-wrap:anywhere;margin:12px 0}.knowledge-review{display:flex;align-items:center;gap:8px;margin:14px 0}.usage-global{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px}.usage-global dd{margin:6px 0 12px;font-weight:600}.usage-attempt{border:1px solid #dce4e1;border-radius:10px;padding:14px;margin:12px 0;overflow-wrap:anywhere}.operation-fields input[type=checkbox]{width:auto}.operation-fields label:has(input[type=checkbox]){flex-direction:row;align-items:center}.metric-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.metric-grid article{padding:20px;border:1px solid #e1e6ed;border-radius:12px}.metric-grid strong{display:block;font-size:32px;margin-top:8px}.activity-series>div,.export-row{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:12px 0;border-bottom:1px solid #e1e6ed}.lead-list{display:flex;flex-wrap:wrap;gap:10px;margin:18px 0}.lead-editor,.action-editor,.stage-editor,.backup-list article{padding:16px;border:1px solid #e1e6ed;border-radius:12px;margin:16px 0;overflow-wrap:anywhere}.stage-editor summary{cursor:pointer}@media(max-width:700px){.operation-panel{padding:16px}.metric-grid{grid-template-columns:1fr}}:root{--ink:#183b2c;--muted:#617468;--green:#168454;--soft:#e7f3ea;--line:#dfe7e0;--paper:#fff;--canvas:#f3f6f3;--amber:#8b5b17}[hidden]{display:none!important}body{min-width:320px}button,input,select,textarea{font:inherit}button{min-height:38px}button:disabled{cursor:not-allowed;opacity:.55}textarea{color:var(--ink)}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid #168454;outline-offset:3px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}.primary,.secondary,.scope-option{display:inline-flex;align-items:center;justify-content:center;gap:8px;text-align:center;min-height:38px;padding:9px 16px;font-size:13px;font-weight:600;line-height:1.45;border-radius:8px;text-decoration:none}.primary{background:var(--green);color:#fff;border:1px solid var(--green)}.secondary,.scope-option{background:#fff;color:var(--ink);border:1px solid var(--line)}.secondary:hover:not(:disabled){background:var(--soft)}.primary:hover:not(:disabled){background:#116b43}.icon-button{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;gap:8px;width:38px;height:38px;padding:8px;color:var(--muted);background:transparent;border:1px solid transparent;border-radius:8px}.icon-button:hover{background:var(--soft);color:var(--green)}.text-button{display:inline-flex;align-items:center;justify-content:center;background:transparent;border:0;color:var(--green);padding:6px 0;font-size:12px;font-weight:600;text-decoration:underline}.muted{color:var(--muted)}.eyebrow{font-size:10px;letter-spacing:.7px;color:var(--muted);line-height:1.6}.brand{display:flex;flex-wrap:nowrap;align-items:center;gap:10px;font-size:23px;letter-spacing:-.6px;font-weight:750}.brand img{width:32px;height:32px;border-radius:7px}.login-intro .brand{color:#fff}h1{font-size:24px;letter-spacing:-.5px}h2{font-size:20px;letter-spacing:-.3px}h3{font-size:16px}input,select,textarea{border-color:var(--line);border-radius:8px}input[type=checkbox]{accent-color:var(--green)}.info,.warning,.error{margin:16px 0;padding:14px 16px;border-radius:8px;line-height:1.6;font-size:13px;overflow-wrap:anywhere}.info{background:var(--soft);color:#476650}.warning{background:#fff3da;color:var(--amber)}.error{background:#ffefea;color:#9b352c}.inline-alert{display:flex;align-items:center;gap:12px}.inline-alert>svg{flex-shrink:0}.inline-alert>div{min-width:0}.inline-alert p{margin-top:4px}.inline-alert .text-button{color:inherit}.status-pill{display:inline-flex;align-items:center;justify-content:center;align-self:flex-start;padding:5px 10px;font-size:11px;line-height:1.5;font-weight:600;border-radius:6px;background:var(--soft);color:var(--green)}.status-positive{color:var(--green)}.status-caution{color:var(--amber)}.empty{padding:24px;line-height:1.65;color:var(--muted);font-size:14px}.shell{display:grid;grid-template-columns:min(var(--navigation-width,204px),25vw) minmax(0,1fr);min-height:100dvh}.navigation-pane{position:sticky;top:0;height:100dvh;min-width:0;z-index:30}.sidebar{display:flex;flex-direction:column;height:100%;width:100%;padding:24px 12px 12px;background:#fff;border-right:1px solid var(--line);overflow-y:auto;z-index:30}.sidebar .brand{padding:0 9px;margin-bottom:18px}.nav-caption{margin:0;padding:0 10px;color:var(--muted);text-transform:uppercase;font-size:10px;font-weight:600;letter-spacing:.35px;line-height:1.6}.sidebar>.nav-caption{font-size:9px;margin-bottom:24px}.sidebar nav{display:flex;flex-direction:column;gap:16px}.nav-group{display:grid;gap:4px}.nav-group>.nav-caption{margin-bottom:8px}.sidebar nav button{display:flex;align-items:center;gap:10px;width:100%;padding:10px;min-height:40px;background:transparent;border:0;border-radius:7px;text-align:left;color:var(--ink);font-size:12px;line-height:1.4}.sidebar nav button svg{flex-shrink:0;color:var(--muted)}.sidebar nav button.active,.sidebar nav button:hover{background:var(--soft);color:var(--green)}.sidebar nav button.active{font-weight:600}.sidebar nav button.active svg{color:var(--green)}.operator-profile{margin-top:auto;padding:24px 10px 0;font-size:12px}.operator-profile strong{display:block;padding-top:16px;border-top:1px solid var(--line);overflow-wrap:anywhere}.logout{display:flex;align-items:center;gap:8px;background:transparent;border:0;color:var(--muted);padding:10px 0;font-size:12px}.workspace{min-width:0;width:100%}.workspace-header{display:flex;align-items:center;gap:16px;height:72px;padding:0 28px;border-bottom:1px solid var(--line);background:#fff}.workspace-header h1{font-size:20px;letter-spacing:-.4px;line-height:1.25}.business-selector{margin-left:auto;display:block;max-width:220px;min-width:120px}.business-selector select{padding:8px 30px 8px 12px;border:1px solid transparent;color:var(--green);background:var(--soft);font-size:12px;font-weight:600}.operator-badge{font-size:11px;color:var(--muted)}.workspace-content{padding:28px 32px 40px;max-width:1600px;margin:0 auto}.page-title{margin:0 0 26px}.page-title h2{font-size:25px}.page-title p{margin-top:8px}.workspace-error{margin:0 0 16px}.conversation-workspace{height:100dvh;display:flex;flex-direction:column}.conversation-workspace .workspace-header{flex-shrink:0}.conversation-workspace .workspace-content{display:flex;flex-direction:column;flex:1;min-height:0;max-width:none;padding:0;margin:0}.conversation-workspace .workspace-error{flex-shrink:0;margin:12px 16px}.panel{border:1px solid var(--line);border-radius:10px;background:#fff}.panel-heading{padding:22px}.panel-footer{padding:20px 22px}.panel p,.operation-panel p{line-height:1.6}.operation-panel{padding:24px}.operation-panel>h2:first-child,.operation-panel>h3:first-child{margin-top:0}.operation-panel form{display:grid;gap:12px}.operation-panel form>.primary,.operation-panel form>.secondary{justify-self:start}.operation-fields{align-items:end}.confirmation{flex-direction:row;align-items:center;gap:10px;font-weight:400;line-height:1.6}.confirmation input{width:18px;height:18px;flex-shrink:0}.capabilities{padding:0 22px 12px}.capability small{font-size:11px}.audit-list{padding:0 22px}.lab-form{padding:0 22px 24px}.chat-panel{flex:1;min-height:0;min-width:0;display:flex;flex-direction:column}.connections-panel{display:block;padding:24px}.connection-card{max-width:none;margin-top:24px;gap:18px}.connection-card>.primary,.connection-card>.secondary{justify-self:start}.connection-card>strong{font-size:18px}.connection-status-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:24px;padding:24px;border-radius:8px;background:#f8faf8}.connection-status-grid>div{display:grid;gap:12px}.connection-status-grid strong{font-size:14px}.connection-form{max-width:640px;margin-top:24px}.inbox-layout{display:grid;grid-template-columns:clamp(220px,var(--conversation-list-width,292px),32%) minmax(0,1fr);height:100%;min-height:0;flex:1}.inbox-layout.context-open{grid-template-columns:clamp(220px,var(--conversation-list-width,292px),32%) minmax(0,1fr) clamp(260px,var(--supervision-width,320px),32%)}.conversation-list{position:relative;min-width:0;min-height:0;display:flex;flex-direction:column;background:#fff;border-right:1px solid var(--line)}.inbox-heading{padding:24px 22px 16px}.inbox-heading h2{font-size:17px}.inbox-heading>.muted{font-size:12px;margin-top:8px}.inbox-heading .status-pill{margin-top:22px}.inbox-heading .inbox-scope{margin-top:14px;line-height:1.6}.conversation-items{overflow-y:auto;flex:1;padding:0 10px 20px;min-height:0}.conversation-item{display:grid;gap:10px;width:100%;padding:16px 14px;border:1px solid transparent;border-radius:8px;background:#fff;text-align:left;color:var(--ink);margin:4px 0 10px;overflow-wrap:anywhere}.conversation-item:hover{background:#f5f8f5}.conversation-item.selected{background:var(--soft)}.conversation-item strong{font-size:13px}.conversation-item>span{font-size:12px;color:var(--muted);white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.conversation-item small{display:flex;justify-content:space-between;gap:6px;color:var(--green);font-size:10px;margin-top:12px}.conversation-item time{flex-shrink:0;color:var(--muted)}.more-conversations{width:calc(100% - 24px);margin:12px}.inbox-footnote{padding:20px 22px 28px;font-size:12px;flex-shrink:0}.conversation-detail{display:flex;flex-direction:column;background:#f8faf8;min-height:0;min-width:0}.conversation-header{padding:20px 24px;background:#fff;border-bottom:1px solid var(--line);display:flex;flex-wrap:wrap;align-items:center;gap:12px;flex-shrink:0}.conversation-identity{flex:1 1 230px;min-width:0}.conversation-identity h2{font-size:18px;overflow-wrap:anywhere}.conversation-identity p{font-size:12px;margin-top:6px}.conversation-header .status-pill{align-self:center}.context-toggle{width:auto;font-size:12px}.context-toggle span{display:none}.conversation-alerts{padding:0 16px;flex-shrink:0;max-height:30%;overflow-y:auto}.conversation-alerts .warning{margin:12px 0 0}.conversation-alerts:has(.warning){padding-bottom:12px}.message-list{display:flex;flex-direction:column;align-items:flex-start;gap:16px;padding:24px;overflow-y:auto;flex:1;min-height:0}.earlier-messages{align-self:center;flex-shrink:0}.message-bubble{padding:14px 16px;border:1px solid var(--line);border-radius:12px;background:#fff;max-width:min(90%,480px);min-width:0;flex-shrink:0;overflow-wrap:anywhere}.message-bubble.outgoing{align-self:flex-end;background:var(--soft);border-color:transparent}.message-bubble p{white-space:pre-wrap;font-size:14px;line-height:1.6}.message-bubble small{display:block;color:var(--muted);font-size:11px;line-height:1.6;margin:0 0 8px}.message-bubble small:last-child{margin:12px 0 0;font-size:10px}.chat-image{display:block;max-width:100%;max-height:320px;margin:10px 0;border-radius:8px}.message-bubble audio{max-width:100%}.composer{background:#fff;border-top:1px solid var(--line);display:grid;gap:10px;padding:18px 24px 12px;flex-shrink:0}.composer textarea{width:100%;min-height:68px;max-height:160px;resize:vertical;border:1px solid var(--line);border-radius:8px;padding:12px 14px;font-size:14px;background:#fafcfa}.composer-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.composer-actions>.primary{margin-left:auto}.composer>small{font-size:10px}.attachment-button{position:relative;display:flex;flex-direction:row;align-items:center;justify-content:center;gap:8px;min-height:38px;max-width:250px;padding:8px 12px;border:1px solid var(--line);border-radius:8px;font-size:12px;overflow:hidden;cursor:pointer}.attachment-button span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.attachment-button input{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;opacity:0;cursor:pointer;padding:0}.attachment-button:focus-within{outline:3px solid var(--green);outline-offset:3px}.send-notice{margin:0;border-radius:0;padding:10px 24px;font-size:12px;flex-shrink:0}.conversation-placeholder{display:flex;flex:1;flex-direction:column;align-items:center;justify-content:center;gap:16px;padding:32px;text-align:center}.conversation-placeholder svg{color:#8eab98}.conversation-context{overflow-y:auto;min-height:0;min-width:0;background:#fff;border-left:1px solid var(--line);padding:24px 20px}.context-heading{display:flex;gap:8px;justify-content:space-between;align-items:center;padding-bottom:20px;border-bottom:1px solid var(--line)}.context-heading h2{font-size:18px}.context-heading p{margin-top:8px;font-size:12px}.context-section{padding-top:24px}.context-section>h3{margin:16px 0 10px}.context-section>p.muted{font-size:12px;margin:12px 0}.context-section>.secondary{width:100%;margin:10px 0}.context-section .info{font-size:12px;padding:12px}.chat-controls{display:grid;gap:8px;margin-top:16px}.context-tool{border-bottom:1px solid var(--line);padding:12px 0}.context-tool>summary{cursor:pointer;font-size:13px;font-weight:600;padding:8px 0}.context-tool h3{font-size:14px;margin:12px 0}.context-tool p{font-size:12px;line-height:1.6;margin:10px 0}.context-tool .secondary,.context-tool .primary{width:100%;margin:5px 0}.context-tool .panel{padding:0;border:0;margin:0}.context-tool .operation-fields{display:grid;grid-template-columns:1fr}.context-tool .operation-fields label{flex:auto}.context-tool .operation-panel{padding:0}.interventions-panel>h2{font-size:24px;margin-bottom:10px}.interventions-panel>p{font-size:14px;line-height:1.6;color:var(--muted)}.intervention-filters{padding:20px;background:#fff;border:1px solid var(--line);border-radius:10px}.intervention-layout{display:grid;grid-template-columns:minmax(260px,.85fr) minmax(0,1.15fr);gap:24px;margin:24px 0;align-items:start}.intervention-list{padding:20px}.intervention-list>h3{margin-bottom:20px}.intervention-list .usage-attempt{border-color:transparent;background:#f8faf8;margin:14px 0}.intervention-list .usage-attempt.selected{background:var(--soft)}.intervention-list p{font-size:13px;margin:10px 0}.intervention-detail{margin:0;padding:24px;color:var(--ink)}.intervention-detail p{margin:12px 0;font-size:13px}.intervention-detail textarea{width:100%}.intervention-detail label{margin:20px 0}.empty-detail{display:grid;place-content:center;min-height:270px;text-align:center;gap:16px}.intervention-create,.alert-settings{margin-top:24px}.alert-settings form{max-width:720px}.agents-panel>h2{font-size:24px}.reload-agent{margin-bottom:20px}.agent-layout{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(300px,1fr);gap:24px;align-items:start}.agent-editor form{display:grid;gap:16px}.agent-editor form>button{justify-self:start}.agent-editor details{margin-top:16px}.agent-editor textarea{min-height:180px}.agent-activation>button{margin:10px 0;width:100%}.agent-activation>label{flex-direction:row;align-items:flex-start;margin:20px 0;line-height:1.6;font-weight:400}.agent-activation input[type=checkbox]{width:18px;height:18px;flex-shrink:0}.metric-grid{margin:24px 0}.metric-grid article{background:#fff}.metrics-analysis{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(280px,1fr);gap:24px;margin:24px 0}.metric-section{padding:22px;border:1px solid var(--line);border-radius:10px;background:#fff;min-width:0}.metric-section>h3{margin:0 0 12px}.response-value{display:block;font-size:28px;margin:22px 0}.activity-chart{display:flex;align-items:stretch;gap:16px;height:230px;overflow-x:auto;padding:16px 0 0;margin-top:12px}.activity-day{flex:1 0 50px;display:flex;flex-direction:column;align-items:center;min-width:50px}.activity-bars{display:flex;gap:5px;align-items:flex-end;height:170px;width:100%;max-width:64px}.activity-bars span{display:block;width:50%;border-radius:3px 3px 0 0;background:var(--green);min-height:0}.activity-bars span.accepted{background:#a6bcaf}.activity-day>small{margin-top:10px;font-size:10px;color:var(--muted)}.metric-section details{margin-top:16px;font-size:12px}.activity-series>div{font-size:12px}.back-to-list,.open-navigation,.close-navigation,.nav-scrim{display:none}.panel-resizer{position:absolute;inset:0 0 0 auto;width:10px;min-height:0;cursor:col-resize;touch-action:none;z-index:3;display:flex;align-items:center;justify-content:center;outline-offset:-3px}.panel-resizer>span{height:36px;width:3px;border-radius:3px;background:#b2c7b9;transition:background .15s}.panel-resizer:hover,.panel-resizer:focus-visible{background:#16845418}.panel-resizer:hover>span,.panel-resizer:focus-visible>span{background:var(--green)}.resizer-left{inset:0 auto 0 0}.resizing-panels,.resizing-panels *{cursor:col-resize!important;-webkit-user-select:none!important;user-select:none!important}.supervision-pane{position:relative;min-width:0;min-height:0}.supervision-pane .conversation-context{height:100%}@media(min-width:761px){.navigation-hidden{grid-template-columns:72px minmax(0,1fr)}.navigation-hidden .sidebar{padding:24px 10px 12px}.navigation-hidden .sidebar .brand{padding:0;justify-content:center;margin-bottom:28px}.navigation-hidden .brand-name,.navigation-hidden .nav-label,.navigation-hidden .nav-caption,.navigation-hidden .operator-profile strong{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.navigation-hidden .sidebar nav button,.navigation-hidden .logout{justify-content:center;padding:12px}.navigation-hidden .operator-profile{padding:20px 0 0}.navigation-hidden .logout{width:100%}.navigation-hidden .navigation-resizer{display:none}}@media(min-width:761px)and (max-width:1279px){.inbox-layout,.inbox-layout.context-open{grid-template-columns:clamp(220px,var(--conversation-list-width,292px),40%) minmax(0,1fr)}.inbox-layout.context-open .conversation-detail{display:none}.inbox-layout.context-open .conversation-context,.inbox-layout.context-open .supervision-pane{grid-column:2}.supervision-pane>.panel-resizer{display:none}.conversation-context{padding:24px}.context-toggle span{display:inline}}@media(max-width:1000px){.workspace-content{padding:24px}.agent-layout,.metrics-analysis,.intervention-layout{grid-template-columns:1fr}}@media(max-width:760px){button,.primary,.secondary,.icon-button,.attachment-button{min-height:44px}.shell{display:block}.navigation-pane{display:contents}.panel-resizer,.toggle-navigation{display:none}.sidebar{display:none;position:fixed;inset:0 auto 0 0;width:260px;height:100dvh;box-shadow:8px 0 32px #183b2c20}.menu-open .sidebar{display:flex}.nav-scrim:not([hidden]){display:block;position:fixed;top:0;right:0;bottom:0;left:0;border:0;background:#102e2e66;z-index:29}.close-navigation{display:flex;position:absolute;top:15px;right:10px}.sidebar .brand{font-size:21px}.sidebar nav button{min-height:44px;font-size:13px}.open-navigation{display:flex}.workspace-header{height:56px;gap:8px;padding:0 12px}.workspace-header h1{font-size:16px;overflow-wrap:anywhere}.operator-badge{display:none}.business-selector{min-width:100px;max-width:140px}.business-selector select{font-size:12px;padding:10px 22px 10px 8px;min-height:44px}.workspace-content{padding:20px 16px 28px}.page-title h2{font-size:23px}.page-title{margin-bottom:20px}.operation-panel,.connections-panel{padding:18px}.operation-fields{gap:14px}.operation-fields label{flex-basis:100%}.panel-footer{flex-direction:column;align-items:stretch}.lab-form{grid-template-columns:1fr;padding:0 18px 20px}.login-page{display:block}.login-intro{padding:32px 28px}.login-intro .brand{position:static;margin-bottom:30px}.login-intro h1{font-size:38px}.login-intro .eyebrow{margin-bottom:16px}.inbox-layout,.inbox-layout.context-open{grid-template-columns:minmax(0,1fr)}.conversation-list{border:0}.conversation-detail,.has-conversation .conversation-list{display:none}.has-conversation .conversation-detail{display:flex}.has-conversation.context-open .conversation-detail{display:none}.has-conversation.context-open .conversation-context{display:block;grid-column:1;border:0}.has-conversation.context-open .supervision-pane{display:block;grid-column:1}.inbox-heading{padding:22px 20px 12px}.inbox-heading h2{font-size:21px}.conversation-items{padding:0 16px}.conversation-item{border:1px solid var(--line);margin:10px 0}.conversation-item strong{font-size:14px}.conversation-item small{font-size:11px}.conversation-header{padding:8px 12px;gap:4px 8px;display:grid;grid-template-columns:44px minmax(0,1fr) 44px}.conversation-identity{min-width:0}.conversation-identity h2{font-size:16px}.conversation-identity p{font-size:11px;margin-top:2px}.conversation-identity>small{display:none}.back-to-list{display:flex;width:32px;padding:4px}.conversation-header .status-pill{margin-left:0;grid-column:2;font-size:10px;padding:3px 8px;justify-self:start}.presence-slot{grid-column:2;grid-row:3}.presence-slot:empty{display:none}.context-toggle{margin-left:0;grid-column:3;grid-row:1;width:44px}.context-toggle span{display:none}.message-list{padding:12px;gap:10px}.message-bubble{max-width:92%}.message-bubble p{font-size:14px}.conversation-alerts{max-height:20%;padding:0 12px}.conversation-alerts .warning{font-size:12px;margin-top:6px;padding:8px 10px}.conversation-alerts:has(.warning){padding-bottom:6px}.conversation-alerts .inline-alert{gap:8px}.conversation-alerts .inline-alert>div{display:flex;align-items:center;flex-wrap:wrap;gap:0 8px}.conversation-alerts .intervention-explanation{display:none}.conversation-alerts .text-button{padding:0;min-height:44px}.composer{padding:8px 12px max(8px,env(safe-area-inset-bottom));gap:6px}.composer textarea{min-height:44px;height:44px;max-height:88px;font-size:16px;padding:10px 12px}.composer-actions{gap:8px}.attachment-button{max-width:150px}.composer>small,.composer .eyebrow{display:none}.conversation-context{padding:20px}.context-heading{position:sticky;top:-20px;background:#fff;z-index:1;padding-top:12px}.connection-status-grid{grid-template-columns:1fr;gap:20px;padding:18px}.metric-grid{grid-template-columns:1fr}.agent-layout,.metrics-analysis{grid-template-columns:1fr;gap:16px}.intervention-filters{padding:16px}.intervention-layout{gap:16px}.intervention-detail{padding:18px}.intervention-detail>button{width:100%;margin:8px 0}.agent-activation{padding:18px}}:root{--motion-fast:.16s;--motion-panel:.28s;--motion-ease:cubic-bezier(.22,1,.36,1)}.sidebar{view-transition-name:navigation}.workspace-content{view-transition-name:workspace}.conversation-list{view-transition-name:conversation-list}.conversation-detail{view-transition-name:conversation-detail}.supervision-pane{view-transition-name:supervision}.nav-scrim{view-transition-name:nav-scrim}:root{view-transition-name:none}::view-transition-group(*){animation-duration:var(--motion-panel);animation-timing-function:var(--motion-ease)}::view-transition-old(*),::view-transition-new(*){animation-duration:var(--motion-panel);animation-timing-function:var(--motion-ease)}::view-transition-old(supervision){animation-name:panel-exit-right}::view-transition-new(supervision){animation-name:panel-enter-right}::view-transition-new(workspace){animation-name:surface-enter}::view-transition-old(workspace){animation-name:surface-exit}::view-transition-new(conversation-detail){animation-name:panel-enter-right}::view-transition-old(conversation-detail){animation-name:panel-exit-left}[data-motion-direction=back]::view-transition-new(conversation-list){animation-name:panel-enter-left}[data-motion-direction=back]::view-transition-old(conversation-detail){animation-name:panel-exit-right}button,input,select,textarea,summary{transition:background-color var(--motion-fast),border-color var(--motion-fast),box-shadow var(--motion-fast),color var(--motion-fast),opacity var(--motion-fast)}button:active:not(:disabled){transform:translateY(1px)}.icon-button svg{transition:transform var(--motion-panel) var(--motion-ease)}.toggle-navigation:hover svg,.context-toggle:hover svg{transform:translate(-2px)}.brand-name,.nav-label{transition:opacity var(--motion-fast),transform var(--motion-panel) var(--motion-ease)}.navigation-tooltip{position:fixed;z-index:100;max-width:240px;background:var(--ink);color:#fff;padding:9px 13px;border-radius:8px;box-shadow:0 6px 22px #183b2c20;font-size:12px;line-height:1.5;pointer-events:none;opacity:0;visibility:hidden;transform:translate(-7px,-50%);transition:opacity var(--motion-fast),transform var(--motion-fast) var(--motion-ease),visibility var(--motion-fast)}.navigation-tooltip.visible{opacity:1;visibility:visible;transform:translateY(-50%)}.info,.warning,.error,[role=status]:not(.conversation-activity),.metric-grid article,.metric-section{animation:surface-enter var(--motion-panel) var(--motion-ease) both}.panel:not(.chat-panel),.agent-layout,.intervention-layout,.connection-card{animation:surface-enter var(--motion-panel) var(--motion-ease) both}.message-bubble{animation:message-enter .3s var(--motion-ease) both;transform-origin:bottom left}.message-bubble.outgoing{transform-origin:bottom right}.message-status{display:inline-flex;align-items:center;gap:5px;animation:surface-enter var(--motion-fast) var(--motion-ease)}.sending-preview{opacity:.75;border-style:dashed}.conversation-activity{display:inline-flex;align-items:center;gap:8px;color:var(--green);font-size:12px;line-height:1.5;animation:surface-enter var(--motion-fast) var(--motion-ease)}.presence-slot{flex-basis:100%;order:3}.presence-slot:empty{display:none}.typing-dots,.audio-wave{display:inline-flex;align-items:center;justify-content:center;gap:3px;height:18px;min-width:26px}.typing-dots i{width:4px;height:4px;border-radius:50%;background:currentColor;animation:typing-bounce 1.05s ease-in-out infinite}.typing-dots i:nth-child(2){animation-delay:.14s}.typing-dots i:nth-child(3){animation-delay:.28s}.audio-wave i{width:3px;height:12px;border-radius:3px;background:currentColor;animation:audio-pulse .85s ease-in-out infinite alternate}.audio-wave i:nth-child(2){animation-delay:.17s}.audio-wave i:nth-child(3){animation-delay:.34s}.audio-wave i:nth-child(4){animation-delay:.1s}.audio-wave i:nth-child(5){animation-delay:.27s}.sending-orbit{display:inline-block;width:12px;height:12px;flex-shrink:0;border:1.5px solid currentColor;border-right-color:transparent;border-radius:50%;animation:sending-spin .85s linear infinite}.activity-bars span{transform-origin:bottom;animation:bar-enter .42s var(--motion-ease) both}details{interpolate-size:allow-keywords}details::details-content{block-size:0;opacity:0;overflow:clip;transition:block-size var(--motion-panel) var(--motion-ease),opacity var(--motion-fast),content-visibility var(--motion-panel) allow-discrete}details[open]::details-content{block-size:auto;opacity:1}details[open]>:not(summary){animation:surface-enter var(--motion-panel) var(--motion-ease)}[popover],dialog{transition:opacity var(--motion-fast),transform var(--motion-panel) var(--motion-ease),display var(--motion-panel) allow-discrete,overlay var(--motion-panel) allow-discrete;opacity:0;transform:translateY(10px) scale(.98)}[popover]:popover-open,dialog[open]{opacity:1;transform:translateY(0) scale(1)}dialog::backdrop{transition:opacity var(--motion-panel),display var(--motion-panel) allow-discrete;opacity:0}dialog[open]::backdrop{opacity:1}@starting-style{[popover]:popover-open,dialog[open]{opacity:0;transform:translateY(10px) scale(.98)}dialog[open]::backdrop{opacity:0}}@keyframes surface-enter{0%{opacity:0;transform:translateY(7px)}to{opacity:1;transform:translateY(0)}}@keyframes surface-exit{to{opacity:0;transform:translateY(-5px)}}@keyframes panel-enter-right{0%{opacity:0;transform:translate(22px)}to{opacity:1;transform:translate(0)}}@keyframes panel-enter-left{0%{opacity:0;transform:translate(-22px)}to{opacity:1;transform:translate(0)}}@keyframes panel-exit-right{to{opacity:0;transform:translate(22px)}}@keyframes panel-exit-left{to{opacity:0;transform:translate(-22px)}}@keyframes message-enter{0%{opacity:0;transform:translateY(12px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}@keyframes typing-bounce{0%,60%,to{transform:translateY(0);opacity:.45}30%{transform:translateY(-4px);opacity:1}}@keyframes audio-pulse{0%{transform:scaleY(.35)}to{transform:scaleY(1)}}@keyframes sending-spin{to{transform:rotate(360deg)}}@keyframes bar-enter{0%{transform:scaleY(0)}to{transform:scaleY(1)}}.resizing-panels *{transition:none!important}@media(max-width:760px){::view-transition-old(navigation){animation-name:panel-exit-left}::view-transition-new(navigation){animation-name:panel-enter-left}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}::view-transition-group(*),::view-transition-old(*),::view-transition-new(*){animation:none!important}}.motion-fallback .shell{transition:grid-template-columns var(--motion-panel) var(--motion-ease)}.motion-fallback .supervision-pane{transition:opacity var(--motion-fast),transform var(--motion-panel) var(--motion-ease),display var(--motion-panel) allow-discrete}.motion-fallback .supervision-pane[hidden]{opacity:0;transform:translate(22px)}@starting-style{.motion-fallback .supervision-pane:not([hidden]){opacity:0;transform:translate(22px)}}@media(max-width:760px){.motion-fallback .sidebar{transition:opacity var(--motion-fast),transform var(--motion-panel) var(--motion-ease),display var(--motion-panel) allow-discrete;opacity:0;transform:translate(-30px)}.motion-fallback .menu-open .sidebar{opacity:1;transform:translate(0)}@starting-style{.motion-fallback .menu-open .sidebar{opacity:0;transform:translate(-30px)}}}.presence-slot{view-transition-name:presence}::view-transition-new(presence){animation:surface-enter var(--motion-fast) var(--motion-ease) both}::view-transition-old(presence){animation:surface-exit var(--motion-fast) var(--motion-ease) both}@media(prefers-reduced-motion:reduce){::view-transition-new(presence),::view-transition-old(presence){animation:none!important}}
